Terms of Service

Last updated: August 9, 2026

1. Acceptance of Terms

These Terms of Service are an agreement between you and Real Invest Republic, LLC (doing business as CallVisor), 5900 Balcones Drive STE 100, Austin, Texas. By accessing or using CallVisor's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

CallVisor provides a cold-call coaching dialer for real estate wholesalers and acquisitions teams that includes:

  • Outbound calling capabilities through integrated telephony services
  • Real-time call transcription and call recording (calls placed or received through the service are recorded and transcribed as part of the service)
  • AI-powered coaching, suggestions, and call summaries
  • Call analytics
  • Contact and campaign management

3. Account Responsibilities

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Ensuring your team members comply with these terms
  • Providing accurate account information

4. Acceptable Use

You agree NOT to, and to ensure your team members do not:

  • Use the service for any illegal purpose or in violation of any laws
  • Make calls or send texts that violate telemarketing and communication laws (such as the TCPA and state telemarketing laws)
  • Harass, threaten, or abuse call recipients, or engage in spamming, phishing, or other unsolicited-communication schemes
  • Engage in fraud, spoof or manipulate caller ID, or bypass phone identification systems
  • Place robocalls or prerecorded-voice message blasts, or layer third-party automated dialing systems on top of the service
  • Circumvent or disable security measures, usage safeguards, or other technical features of the service, or attempt to reverse engineer or compromise the platform
  • Transmit or store illegal content, or introduce viruses or other malicious code
  • Send communications impersonating CallVisor or purporting to originate from us
  • Use phone numbers obtained through the service for trunking, resale, or forwarding into multi-line phone systems
  • Send messages in categories forbidden by carrier A2P messaging frameworks, violate carrier requirements, or misstate your use case or message content during carrier registration
  • Share your account with unauthorized users
  • Use the service to compete directly with CallVisor

These restrictions are not exhaustive: we may impose additional restrictions where needed to protect the service, its users, or our carrier relationships, with notice where practical. Violations may lead to suspension or termination under Section 15.

5. Fair Use

The service is designed for legitimate, human-driven business calling and texting at reasonable commercial volumes. To protect service quality for all customers and our standing with telephony carriers, we may apply fair-use safeguards — including throttling, temporary limits, or suspension — where usage patterns degrade the service for others, indicate abuse, fraud, or artificially generated traffic, or trigger carrier or telephony-provider enforcement (for example, unusually high rates of very short calls, calls to invalid numbers, or abandoned calls). We may set individual limits based on usage history and the cost of serving an account, and we will use reasonable efforts to notify you before restricting your account unless immediate action is required.

6. Usage Controls

With respect to AI-powered features, we may implement reasonable technical safeguards — including rate limits, usage thresholds, throttling, or similar controls — to prevent abuse, spam, automated misuse, or excessive consumption of AI resources and to protect system integrity and service availability. Such safeguards do not constitute a suspension of the service. We may also limit communication features if your activity generates excessive bounce rates, spam complaints, or similar signals that pose a risk to the deliverability or reputation of the service.

7. Calling, Recording & Messaging Compliance

You are solely responsible for complying with all applicable telemarketing, call-recording, and communication laws when using the service, including but not limited to:

  • The Telephone Consumer Protection Act (TCPA) and FCC rules, including consent and calling-time requirements
  • National and state Do Not Call registry requirements, and maintaining your own do-not-call and opt-out lists
  • State telemarketing and "mini-TCPA" laws
  • Call-recording consent laws. Calls placed or received through the service are recorded and transcribed. Several states require the consent of all parties to record a call. You are responsible for providing any legally required notice to, and obtaining any legally required consent from, the people you call.
  • Text-messaging rules, including obtaining required consent and honoring STOP requests; business texting also requires carrier campaign registration, which you complete through the service

8. Subscriptions and Billing

8.1 Pricing

Subscription prices are those displayed at checkout or on our pricing page when you subscribe. We may change prices with at least 30 days' notice by email or through the service; changes take effect at your next billing period beginning after that notice period. Continued use of the service after a price change takes effect constitutes acceptance of the new price.

8.2 Free Trial

New subscribers receive a 14-day free trial of the plan they select. A payment method is required to start the trial, and it will not be charged during the trial. Unless you cancel before the trial ends, your payment method is automatically charged for the selected plan when the trial ends. If you cancel during the trial, you will not be charged and your access ends with the trial.

8.3 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis, per seat
  • Usage beyond your plan's included allowances (such as text-message segments and AI call minutes) is paid from prepaid usage credits that you purchase and that are deducted as usage occurs; you can optionally enable automatic credit top-ups
  • Voice minutes are measured from the moment a call begins, including any time spent ringing, until the call ends, and each call is rounded up to the next whole minute. Voice minutes are recorded to monitor fair use of unlimited calling; they are not billed, are not deducted from any plan allowance, and are never charged against your credit balance
  • AI call minutes are measured from the moment a call is answered until the call ends, and each call is rounded up to the next whole minute. A call that is not answered consumes no AI call minutes and is never charged against your credit balance
  • Business text messaging requires carrier registration fees, including one-time brand and campaign registration fees and a campaign fee covering 12 months of carrier registration
  • Additional phone numbers beyond your plan's included count carry a recurring monthly fee deducted from your prepaid credit balance
  • Beyond your plan's included allowance, text messages cannot be sent without sufficient credit; calls are never blocked based on credit balance
  • AI features may be paused or limited when your credit balance is exhausted
  • Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also subject to Paddle's Buyer Terms
  • All fees are in US dollars unless otherwise specified

8.4 Cancellation Policy

Cancellation is governed by our Refund & Cancellation Policy. In short: cancel any time from your account settings with no notice period or cancellation fee; your subscription stays active with full access to the end of the period you paid for, and your data is retained for 30 days after it ends so you can export it.

8.5 Refund Policy

Refunds are governed by our Refund & Cancellation Policy, which controls where this section and that policy differ. It covers subscription fees, prepaid usage credits (non-refundable, whether spent or unused), carrier registration fees, phone numbers, billing errors, and your statutory rights.

8.6 Plan Changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated charges. Downgrades take effect at the start of your next billing period.

9. AI Features

AI-generated transcripts, coaching suggestions, summaries, and scores are assistive outputs provided for your convenience. They may be inaccurate or incomplete, and they are not legal, financial, or professional advice. You and your team remain responsible for what your representatives say on calls, for the decisions you make, and for your own compliance obligations. We do not guarantee any business outcome from using AI features.

10. Property Data & Deal Estimates

The service provides property details, comparable sales, estimated property values and rents, and deal-analysis calculations (such as after-repair value, maximum allowable offer, and projected spread). These are automated, informational estimates built from third-party data sources and your own inputs, provided "as is."

  • You are solely responsible for your use of these tools and of the information they provide, and for any offer, decision, or transaction you make based on them. We have no liability for that use or those decisions (see Section 14).
  • They are not an appraisal, are not prepared by a licensed appraiser, and are not legal, financial, investment, or brokerage advice. Verify independently before making any offer or decision.
  • We do not guarantee the accuracy, completeness, or timeliness of third-party property data or of any estimate.
  • Property data is not a consumer report, and you may not use it to determine anyone's eligibility for credit, insurance, employment, housing, or tenancy, or for any other purpose regulated by the Fair Credit Reporting Act.
  • Property data is licensed for your use within the service only. You may not resell, redistribute, scrape, or compile databases from it.

11. Intellectual Property & License

CallVisor retains all rights to the platform, including software and documentation. You retain ownership of your call recordings, transcripts, and contact data. You grant us a limited, non-exclusive license to host, copy, process, transmit, and display that data as necessary to provide, secure, and improve the service, as described in our Privacy Policy.

12. Customer Data

We process the call recordings, transcripts, messages, and contact data you run through the service as your service provider: only to provide and secure the service and as permitted by applicable law. We do not sell or share that data, and we do not retain, use, or disclose it for any purpose other than providing the service, except as required by law. Our Privacy Policy describes these practices in detail.

13. Indemnification

You will defend, indemnify, and hold harmless Real Invest Republic, LLC and its officers, employees, and agents from and against any third-party claims, damages, and costs (including reasonable attorneys' fees) arising from your use of the service, your calls, texts, and recordings, your contact data, or your violation of law or of these terms — including claims under telemarketing, Do Not Call, and call-recording laws.

14. Limitation of Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXCEPT FOR BODILY INJURY OF A PERSON, CALLVISOR AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT, DATA, AND TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS, AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THESE TERMS OR THE SERVICE, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES, OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOST PROFITS; OR (C) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES PAID BY YOU TO CALLVISOR FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY — IN EACH CASE, WHETHER OR NOT CALLVISOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The service is provided "as is" and "as available" without warranties of any kind, and we do not guarantee uninterrupted or error-free operation.

15. Termination

15.1 Voluntary Termination

You may cancel your subscription at any time. Your access will continue until the end of your current billing period, after which your access to the service ends and your data is handled as described in Section 15.3.

15.2 Termination by CallVisor

We may suspend or terminate your account immediately for:

  • Violations of these Terms of Service
  • Non-payment of fees after reasonable notice
  • Fraudulent or abusive use of the service
  • Legal requirements or court orders

15.3 Effect of Termination

Upon termination:

  • All rights granted to you under these terms cease immediately
  • You may request export of your data within 30 days
  • Your data will be deleted after 30 days unless legally required to retain
  • Any outstanding fees become immediately due and payable

16. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these terms (other than payment obligations) resulting from events beyond its reasonable control, including natural disasters, pandemics, war, government actions, labor disputes, utility or telecommunications failures, cyberattacks, or third-party service provider outages. If such an event continues for more than sixty (60) consecutive days, either party may terminate the affected subscription upon written notice.

17. Governing Law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute arising from these terms or the service will be brought in the state or federal courts located in Travis County, Texas, and you consent to their jurisdiction.

18. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the platform. Continued use after changes constitutes acceptance.

19. Contact

For questions about these terms, contact us at:

Email: support@callvisor.pro
Real Invest Republic, LLC, 5900 Balcones Drive STE 100, Austin, Texas